Tracking and privacy
Find the areas that may contain sensitive information
Start by listing pages where visitors might enter private information or see account-specific content.
Step by step
- Check contact forms, login forms, payment pages, and user account areas.
- Review any pages that display email addresses, phone numbers, addresses, or booking details.
- Decide which fields or page areas should be hidden or masked before broad rollout.
Tracking and privacy
What to mask or exclude
Mask anything that is not needed to understand behavior but could expose private user information.
Privacy masking configuration placeholder
Step by step
- Mask free-text form fields where users can enter personal details.
- Mask payment and account-related fields.
- Exclude private admin or internal pages from tracking if they are not useful for product analysis.
Tracking and privacy
How to verify your privacy setup
Do not assume masking works correctly. Test it with a controlled session.
Step by step
- Open the site and enter sample text in the fields you expect to be masked.
- Watch the session replay once it appears in ClickSight.
- Confirm the sensitive values are hidden before allowing broader team access.