Getting started
Where to place the script
For a direct installation, paste the ClickSight tracking snippet into the global header of your website so it loads on every page.
Tracking snippet placement placeholder
Step by step
- Copy the tracking snippet from your ClickSight project settings or installation screen.
- Open your website template, theme header, or site-wide code injection area.
- Paste the script before the closing `</head>` tag and publish the change.
Examples
- Best place: global site header
- Avoid: pasting it on only one page if you want site-wide tracking
Getting started
How to test the installation
Once the script is live, you should create your own test session by browsing the website.
Step by step
- Open the website in a private or normal browser tab.
- Visit a few pages, click buttons, and scroll long sections.
- Return to ClickSight and check whether a live session or incoming data status appears.
Getting started
Common mistakes to avoid
Most installation problems come from the script not loading on the public site or loading only on some pages.
Step by step
- Do not install the script only inside the admin area of your CMS.
- Do not place the code inside page content where the platform might escape or change it.
- If the website uses caching, purge the cache after publishing the script.